Privacy Policy

DocuVerify, Inc. ("DocuVerify", "we", "us") provides a secure file-sharing platform. This Privacy Policy describes how we handle information when you visit our site, create an account or use the Service. Files you upload are encrypted on your device before they reach us, so their contents are never available to us in plaintext.

• Account information — name, work email and password hash you provide when signing up.
• Usage and audit data — records of shares, opens, downloads and prints, including timestamp, IP address and device information, used to build the audit trail.
• Encrypted file data — we store the ciphertext of your files and associated metadata (name, size, recipients). We do not hold the keys required to read file contents.
• Support and contact — information you send us through contact forms or email.

• To operate, secure and improve the Service
• To authenticate you and maintain the tamper-evident audit trail
• To send transactional notices about your account and shared files
• To respond to support requests and enforce our Terms
• To comply with legal obligations

We send transactional email that is necessary to operate the Service. Any marketing email is sent only to users who opted in or have an existing business relationship, and every such message includes a one-click unsubscribe. We regularly clean our lists to remove invalid or bounced addresses and honor opt-out requests promptly.

We do not sell your personal information. We share it only:

• With service providers (e.g. cloud hosting, email delivery) under contracts that require them to protect it
• With recipients you choose to share files with, as directed by you
• When required by law, subpoena or to protect rights and safety
• In connection with a merger or acquisition, subject to this policy

We apply client-side AES-256 encryption, encryption in transit and at rest, access controls and continuous monitoring. Because files are encrypted before upload, a breach of our storage would not expose your file contents. No system is perfectly secure, but we work to protect your data using industry-standard safeguards.

We keep account and audit data for as long as your account is active and as needed to provide the Service, resolve disputes and meet legal obligations. You can delete shared files at any time; when you close your account we delete or de-identify associated data within a reasonable period, except where retention is legally required.

Depending on where you live, you may have rights to access, correct, export or delete your personal information, and to object to or restrict certain processing. To exercise these rights, email privacy@docuverify.net. We will respond within the timeframe required by applicable law.

We use strictly necessary cookies to keep you signed in and secure, and limited analytics cookies to understand how the Service is used. You can control non-essential cookies through your browser settings.

We may process information in countries other than your own. Where we do, we use appropriate safeguards, such as standard contractual clauses, to protect your information consistent with this policy.

The Service is not directed to individuals under 18, and we do not knowingly collect their personal information. If you believe a minor has provided us information, contact us and we will delete it.

We may update this Privacy Policy from time to time. We will revise the date above and, for material changes, provide additional notice. Your continued use of the Service after changes take effect indicates your acceptance of the updated policy.

Questions or requests about your privacy? Email privacy@docuverify.net or use our contact page.